Facility Management mainly focus on how to deliver best value for their occupant in-order to enhance the organizational performance. Procurement of facility management can be done two way based on the control of the process of facility management and ownership of the assets. Those are in-house facility management and out-sourced facility management. .
In-house facility management mean, conducting an activity or operation within a company, instead of relying on outsourcing. Type of business, location, key operation, number of services are defined the in-house team structure of the organization. Key features of the in-house facility management can be indicate following way.
• Management use their own workers and resources while the organization maintains and direct control over the contract and associated processes, as well as ownership of the organization's assets.
• There will be no third party between the organization and the service suppliers.
• The organization is free to make decisions and manage its performance.
• In-house service management should follow the same principles as outsourced service management, with a strategic informed client function.
• Internal services should also be subjected to regular monitoring and performance evaluations.
• Representative to liaise with key departmental representatives on all areas of the facility management.
However there are several draw backs associated with in-house facility management process. Those can be define following way.
• Large number of internal staff
• Higher HRM cost
• Lack of Expertise knowledge in some areas
• Managerial time – difficult to focus on core business
• Idling of resources
• Multi-point responsibility
• In-house team requires remuneration package in line with the core staff package