How to Achieve Organisation Goals?
The primary function of facilities management is to support the core business activities and assist to create an environment that can achieve its objects whether it be the public or private sector, in-house or outsourced. But actually, how do facility managers do this? Let’s see some key areas that a facilities manager needs to consider.
Meeting end-user requirements- Facilities management exists first and foremost to serve its client, customer and user. These clients, customers and users have a wide range of requirements depend on the organisation and its culture. A good facilities manager should communicate with them and provide better service to satisfy them.
Reducing cost- Normally, buildings and facilities often account for some of the largest cost to a business and FMs should responsible for trying to reduce the cost in the business by increasing the profit of the business. Providing a quality service without having a negative impact on the organisation by reducing cost is very important for a FM. Creative use of office space, well planned and managed maintenance schedules or investigating ways to improve energy efficiency across their portfolio may be helped to reduce the cost of the organisation.
Maintaining business continuity- Business continuity help to ensure that your company can continue to function in the event of a disaster. An organisation’s downtime may result in lost revenue, disgruntled customers and loss of reputation. So, facilities managers can play an important role in ensuring business continuity and should be actively participated in formulating, testing and evaluating the organisation’s business plans.
Ensuring legal and regulatory compliance- There are many legislations that organisations need to comply with such as health and safety legislation, waste regulations, environmental legislation, employment law contract law and property law. So, facilities managers should have a piece of knowledge about those legislations to handle the business and companies can face fines imposed by regulatory bodies, suffer from loss of reputation and higher staff turnovers and expensive business downtime by complying with legislation.
Supporting corporate social responsibilities- Corporate social responsibilities is about recognizing an organisation’s impact on the world and determining how that impact might be used in a positive manner. This means taking a responsible attitude, going beyond the minimum legal requirements and following straightforward principles that apply regardless of the size of the company. Choosing responsible suppliers, helping with schemes to improve the working lives of employees and considering the local community when managing operations and projects are the ways that FM can support corporate social responsibilities.
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