According to the International Facilities Management Association (IFMA), a facility manager must in their capacity to “ensure functionality, comfort, safety and efficiency of the built environment by integrating people, place, process and technology.” Apart from that IFMA lists a number of skills required to facility managers such as occupancy and human factors, operations and maintenance, sustainability, facility information and technology management, risk management, communication, performance and quality, leadership and strategy, real state, project management and finance and business.
Here are 4 attitudes that will empower you to take on challenges like an FM champ.
1. Technological creativity- Normally, facility managers face tons of challenges in their day to day life and these challenges will demand creative solutions. So, they should have technological creativity to win those challenges successfully. Therefore, they should have an open mind about new opportunities.
2. Compassion- The majority of the facilities management responsibilities focus on making the workplace a happier and healthier place to work. Therefore, it is critical to put yourself into the shoes of your employees and facility guests and show compassion.
3. Adaptability- No matter how facilities managers are comfortable with excel or building management they need to be able to quickly solve and handleability of new or urgent situations.
4. A data-driven mindset- As a facilities manager, you may provide value by analyzing items like facility spending, contractor performance and service quality. Then, the next step is to identify cost outliers and opportunities for improvements as an FM.
The combination of all of the above skills can create a successful facilities manager in the industry by enhancing their skills pool.